Appropriate vendor discussions are held following the monthly quality assurance inspections and the customer satisfaction surveys which measure contractor performance. 563 0 obj <> endobj Association of Physical Plant Administrators (APPA) cleaning standards from APPA’s Custodial Staffing Guidelines for Educational Facilities. is accomplished during the evening hours between 5:00pm and 10:00pm. Custodial!work!in!schools!is!notexactly!like!custodial!work!in!businesses.!Staff!are!responsible! Custodial Technician Training Program Designed for frontline custodians, the Custodial Technician Training and Certification program was developed by the Cleaning Management Institute (CMI) more than 50 years ago and has been helping cleaning operations adopt best practices ever since. ROUTINE CLEANING (RC) – Residence Halls, Education, and Student Centers (modified for the COVID-19 pandemic) NOTE: Some service frequencies have been modified in response to the COVID-19 pandemic. Service Delivery . cleaning quantitative versus qualitative assessment of cleaning blending both together in developing staffing models scientific measurement –we can measure soil loads issa’s cims –cleaning industry management standards ... sq. We also operate the University's recycling center and promote sustainability throughout campus. Tiled and linoleum floors will be dust mopped and damp mopped/washed : 5 days per wk : Doormats will be lifted and vacuumed both sides. These levels are based on industry standards developed and published by the Association for Higher Education Facilities Officers (APPA) and involve a sliding scale from 1 to 5. 5 days per wk : Carpeted areas will be vacuumed and spot cleaned. Custodial Standard Operating Procedures (SOP) 4 Custodial Standard Operating Procedure for Office Cleaning (Up to 12 minutes cleaning time) MAINTAIN AT LEVEL 2 Daily 1. 1376 0 obj <>stream ft. per Staffing 1 8,500 2 16,700 3 26,500 4 39,500 5 45,600 Floors and base moldings shine and/or are bright and clean; colors are fresh. BPS Custodial Standards. Using this data and qualitative data provided by auditing an organiza-tion’s cleaning program will enable YOUR organization to be on the cutting edge of custodial operations. Arrange desks 3. P�*�S ��+�2���������tV�i�@���J2ب�MJȈ�OJY����6�)�Ԑ[���x���eO��VA 6t�1I� The Cleaning Industry Management Standard (CIMS) is designed to assist building service contractors develop quality, customer-centered organizations. division has developed and implemented standard custodial tasks that meet industry standards. Empty all trash containers/change liners as needed 2. ޅ S�#�x�1u�zhP��A��T�d �fϚ���Y(�M�c�`���` s_�� For this series of articles, I will refer to the ISSA 540 Cleaning Times Standard created and compiled by John Walker of ManageMen, Inc. These adjustments are expected to remain in place for the duration of the pandemic. CUSTODIAL FREQUENCY OF CLEANING AREAS Custodial Frequency of Cleaning The following minimum cleaning standards are expected for all schools: CLASSROOMS Daily: 1. Providing Cleaning Standards for a healthy clean environment. APPA’s cleaning standards from APPA’s Custodial Staffing Guidelines for … In the AkitaBox Custodial Cleaning Guide, we take into account seven different guidelines when devising a formula for proper custodial workload balancing. Custodial Technician Training Program Designed for frontline custodians, the Custodial Technician Training and Certification program was developed by CMI more than 50 years ago and has been helping cleaning operations adopt best practices ever since. 5 days per … Any additional custodial absences with lower the cleaning below APPA level 5, a non-rated level! cleaning in the 21st century, and address-es scientific cleaning and the measure-ment of clean with a clearly documented case study that can be used to quantify clean. UVA Custodial Standard Operation Procedures Cleaning and Disinfecting Areas Used by Persons Suspected /Confirmed to have Covid-19 June 16, 2020 Version 2.1 Timing and Location of Cleaning and Disinfection of Surfaces • Upon notification that a space has been used by Persons Suspected /Confirmed to have Covid-19 o Immediately close off areas occupied by ill persons. Custodial Services provides all labor, equipment, and supplies (including restroom supplies and trash bags). Cleaning and disinfecting a restroom correctly is crucial to the success of any janitorial operation. This section highlights OSHA standards and documents related to the cleaning industry. Defining Cleaning Standards Protocol For Cleaning Facilities BY Mervin Brewer For many years, the inspection program throughout Salt Lake City School District consisted of three simple standards: “unacceptable,” “meets standards,” and “excellent.” The cleaning expectations are clearly defined and posted on the district website. Sweep floors (dust mop) 5. FREQUENCY . h�bbd```b``>"��H� ��L��e���@�1c ���ˊ�IɊ�f�R�vH��t������Hh� ����|` ��H custodial staff can perform projects as opposed to routine cleaning. The program offers Basic and Advanced Levels and is the best source for in-depth knowledge, standards, OSHA maintains a listing of the most frequently cited standards for specified 6-digit North American Industry Classification System (NAICS) codes. Janitorial Certification is available through The Janitorial Store! Custodial Maintenance Costs—NOTE: Below is a worksheet only. 7 Guidelines for Creating A Custodial Cleaning … EQUIPMENT SAFETY . Both organizations are noted authorities in the field of educational The Custodial Technician Training and Certification program was developed by CMI over 50 years ago and has been helping cleaning operations adopt best practices ever since. 3p���ʣt�a�y��2�ax�U�!$P�� 0 The program is designed for front line custodians, and teaches basic and advanced skills in all areas of commercial building cleaning. 590 0 obj <>stream Comments (-1) BPS Custodial Procedures. 4. Custodial safety isn’t just a catchphrase – it can save lives and save your company . These provide excellent general guidelines for cleaning times and a good foundation to use for your business. 3. I encourage you to purchase a copy and read the introduction, which provides a summary of how time standards have developed over the years and gives insight into how to understand the importance of task/frequency calculations in custodial operations. * For information on Custodial Services’ cleaning standards during COVID-19, please click here* UBC 24/7 custodial care. DUTIES OF THE CUSTODIAL STAFF: NON CLEANING Your basic function as a custodial staff member is to clean and maintain a school. For chemical usage standards please visit our website at USD ñ õ.org , Departments, Facilities, Custodial Services. All programs have independent, Third-Party Assessor Verification by a commercial cleaning industry expert. The good news is that there is a simple formula (and a handy guide) to calculating a custodial cleaning plan yourself. Line C1 is the only item submitted. I encourage you to purchase a copy and read the introduction, which provides a summary of how time standards have developed over the years and gives insight into how to understand the importance of task/frequency calculations in custodial operations. Standard daily cleaning services include trash removal, dusting, floor washing and vacuuming, as well as floor stripping/waxing and rug shampooing. Hygiene Areas Standard IV Customer Experience. STAFF REPORT ACTION REQUIRED Custodial Services – performance standards Date: August 27, 2015 To: General Management Committee From: Chief Corporate Officer Wards: ALL Reference Number: P:2015Internal ServicesFACGm15018Fac – (AFS21497) SUMMARY The purpose of this report is to provide an outline of the performance standards followed for cleaning contracts. ���(]UP��(}�B�tZw �����Ҍ��'�4����9�;���yu�iT�V�W��g�7J�[�C��9�6��g1��-��_�ë� b'�`���J ���M�K:��$���О�����v�tþ�ծ���N&��M�KZ0B�}�ݴ6� �vӍԬ��n���d���)1�n�J#5�+uU��(p�P�њ�8�G'�hMs��������H�⣪�h���H�� X��E,zIs�Ry�ұ�c �SCۓN?��N�ؽ�� ]�n*]�>e�����5�G�^���s�����^ �Ӎ�Jy.ݞ���(Yuݽ����U��2�FjN�u'�h�h�����H�\C�{ڱ��9�m�n�J���l灬b�.��O� 9�k*���������v��= �߷����:��)! Much of the work in public spaces (e.g., the cleaning of restrooms, sweeping and refinishing of corridor floors, the cleaning of garages, etc.) Custodial LEVELS Sq. "#��d2݄۹ �#��d)��r7e��C��䀄�O������цu����8�R֞ ��/��W�z������_5��$dA�t�ޔ�dÔ��(د�O>.��n� ��2S�hM��Wh(�!�� ���3���]�&*�����/Q5-w؟�/�.���������8^��M�`����x;ۉ�XZ�t��T��L�����+Ϯt�������Q�)��/�n�����/������ε(��=�y��1ZU^^,��۬}*����7��6�e��s>�Rz&o���&,�"��ƛ��ބlkd�8/���w@�s�����n��:�W�^�}~��t��e9 CUSTODIAL OPERATION SELF-ANALYSIS PROGRAM INTRODUCTION This survey and self-analysis tool has been designed to identify most of the variables that impact institutional custodial operations, as well as to establish some reliable standardized benchmarks for the industry. customer:the person(s) or group that is the direct beneficiary of the cleaning services being rendered. h�bbd``b`z $W�m ��$�@�j��.�`�� 1_k��ĺR�"B��yO&F�C@#����[� �& To provide quality ongoing training/in-service to develop custodial knowledge, safety awareness, task performance skills and techniques in the custodial program. OSHA Standards. (Determine by taking the total number of full-time custodial employees who left employment last year and divide by the total number of full-time custodial employees normally in your operation). A building interior sets the stage for how people experience an organization. In most organizations, the sum of line C1 will equal the Custodial Maintenance budget. The Custodial Section provides the cleaning and upkeep for the buildings on campus. ISSA Cleaning Times represent the amount of time it should take to perform certain tasks per 1,000 sq.ft. Using this data and qualitative data provided by auditing an organiza-tion’s cleaning program will enable YOUR organization to be on the cutting edge of custodial operations. All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. CLEANING FREQUENCIES FOR THE FOLLOWING AREAS. %PDF-1.5 %���� Empty trash. These additional requests can be made through the Facilities Service Desk. Replace liners as needed. The plan is to maintain a uniform grouping The service will revert to Level 5. APPA Custodial FTE Estimating Protocol Inputs, Process, and Outputs 12 1 ISSA 540 Cleaning Times –published by ISSA, The Worldwide Cleaning Industry Association, and is an industry accepted reference for estimating how much time it takes to perform cleaning tasks (www.ISSA.com). Custodial staff are trained to meet McMaster University cleaning standards and are taught to use correct body mechanics and procedures. Cleaning Standards Our cleaning standards have been updated due to COVID19, please Click Here. This quality assurance inspection process is intended to ensure This section highlights OSHA standards and documents related to the cleaning industry. Campus Operations provides a full custodial cleaning program for the campus buildings. Vacuum carpeted or dust mop or sweep hard surface floors. In addition, each site-based custodial team will work closely with their supervising administrator to … Cleaning standards. 5 days per wk : Litter receptacles will be emptied and cleaned. Custodial Services is the largest shop within the physical plant and provides daily cleaning and specialty services to over 75 buildings and 1.6 million square feet of academic, administrative, athletic, residential and auxiliary space. What is your annual employee turnover rate? Cleaning Industry hazards are addressed in specific OSHA standards for general industry. Custodians are routinely tested on their skills and inspections are carried out to ensure that staff meet the cleaning requirements that have been set for their area. In July 2015 Facilities Management adopted a “Custodial Standard Service Model” (CSSM) identifying building area types and associated cleaning tasks and task frequencies. Custodial Services is responsible for the custodial care of UBC buildings. Vacuuming, sweeping, dust mopping, wet mopping, cleaning rest rooms, dusting, scrubbing floors and walls, extracting carpet, burnishing rubber floors, cleaning glass, and h�b```��,�|�cb���X�����J>�W������ T�2���u"���f�b����n30ׂ�� e�g\�wF��S�4���E�*��ni��q���g@��B -��8/H�10Hw�})��x���� � f%D are provided by the custodial contractor during normal business hours. endstream endobj 1342 0 obj <>stream Falls, muscle strains, and reactions to cleaning chemicals haunt your dreams. APPA's Cleaning Standards. _____% B15. x���Qk7���;�-xnF�I`�sI!���B�q�&��t��Z���V�6���7+���kv���������N��?��?�����/߾���n�������r)�'�!��F�྽l7�~�n��n���޹����%�y� This section will help custodians avoid accidents. CLEANING STANDARDS The foundation of the Prince William County Cleaning Standards is based on custodial staffing publications of the APPA Institute (Association of Higher Education Facility Officers) and Clemson University. Place a sign on the door informing customers that the toilets are being service and that a janitor who is not the same sex as the toilet being cleaned is present (if applicable) h��V�n�F��}L�Z��H��h��v��}�%V& �E����RVbĕU�O-jgvfv�΍�ƙP�2#iuL:G�g^"��Y��k��`"�'J��Y�4Z�=�X�)�&�����A�C��\�y�3)U�(MޜdR�|�b�dLN3im�3Lz.ه�oݢ��f��lQ5}�?�/Ϋe�黇w�E{]�/.���Uu1��1l&�91��b�eyU/�f�-f��SU/o�q5�I0��r�aJ�m�O��}<2"d�ȰHYxZ�*�����_�۪�Lg�''?��U}��?O��"��9/�z�f��/>��4�L(.���O�,.�U6$|]��ۮ�kh���"�g��Ύ/68����T@�}�~�WLp {�o�2���� �I���o��ȣ�.�(�e��$|D2���*���������rI�@$���.Y�k,2j���ѣ� əh�M�E�d %PDF-1.6 %���� What the Clean Standard will do for K-12 schools is set the acceptable level of biological contamination left on a surface. Established:January 2014 Status: Work Group disbanded on April 9. Click the document below to view a compilation of estimated times. Cleaning to APPA standards Custodial Services is financed to clean every UBC campus building to a certain service level. 1338 0 obj <> endobj cleaning in the 21st century, and address-es scientific cleaning and the measure-ment of clean with a clearly documented case study that can be used to quantify clean. 579 0 obj <>/Filter/FlateDecode/ID[<3C3F706492E00546B8D42EB7427598EB>]/Index[563 28]/Info 562 0 R/Length 82/Prev 117585/Root 564 0 R/Size 591/Type/XRef/W[1 2 1]>>stream Suggested Restroom Cleaning Methodologies: APPA Custodial Standards: Level 1 Orderly Spotlessness. When you’re in management in our industry, custodial safety is probably on your mind a lot. Cleaning requests over and above the standard provided or at greater frequency can be arranged and are at the cost of the requesting department. APPA’s cleaning standards from APPA’s Custodial Staffing Guidelines for Educational Facilities. ft. maintained per custodial employee 39,647 Include all costs whether there is a specific function sub-category listed or not. Most services related to the cleaning of offices (e.g., vacuuming, emptying trash, dusting, etc.) Tufts and C&W Services contract states that the campus will be cleaned in accordance with the American Physical Plant Association’s (APPA) #2 Cleaning Standard (Exceeds Standard). Here's how to use facility data to create a productive custodial cleaning plan without expensive janitorial software. o Immediately … ScarsdalePublicSchools) CustodialStaffing))! CARPET CLEANING - CLEANMASTER 450 .....5-5 COMPUTER CLEANING ... Custodial Staff should contact the Manager who will provide information or make arrangements for participation in the selection process. Guidance for cleaning and disinfecting a public space, facility, or business to prevent the spread of COVID-19. But because there are so many variables—cleaning frequency, customer expectations, building surfaces, equipment used, and level of quality, to name a few—and accurate production rates are so essential, the best practice is to develop your own building-specific rates. Janitorial & Commercial Cleaning Service Standards ISSA & CIMS. Self-Checker. For this series of articles, I will refer to the ISSA 540 Cleaning Times Standard created and compiled by John Walker of ManageMen, Inc. As used within the Standard, customer refers to the individual or entity that contracts to have a service provided and/or to the receipt of services provided by an in-house operation. APPA's Cleaning Standards. The regions must properly work with their Contractors to assess the productivity being recommended and task frequencies being proposed based on the type of buildings and occupants being serviced. 4. Think of it as a way to differentiate your organization from the competition, demonstrate your commitment to quality and customer satisfaction, improve your overall operations, and save money . The program offers Basic and Advanced Levels and is the best source for in-depth knowledge, standards, … C&W Services model continues to be performance based. ENHANCED CUSTODIAL CLEANING PROTOCOLS DUE TO DECLARED STATE OF EMERGENCY - COVID-19 PANDEMIC The additional cleaning protocols listed below are designed to help mitigate the risks associated with COVID-19 contagion and are reasonable steps to keep the school campus safe. Even though the custodial document is a performance based specification most buildings do not require the same frequencies of cleaning. 10 Safety: Position must effectively solve cleaning problems ensuring that OSHA and other appropriate health and safety guidelines are followed. Cleaning Industry Management Standard (CIMS) CIMS is the first consensus-based management standard that outlines the primary characteristics of a successful, quality cleaning organization. o Conduct regular inspections to ensure cleaning standards are being met o Monitor work quality and contract to ensure that the budget is maintained and is cost effective o Set up overtime requests with contractor as required . %%EOF Custodial Technician Training Program Designed for frontline custodians, the Custodial Technician Training and Certification program was developed by the Cleaning Management Institute (CMI) more than 50 years ago and has been helping cleaning operations adopt best practices ever since. Actions that communities can take to slow the spread of COVID-19. The institutional and industrial cleaning industry provides essential products and services that are used to clean and maintain a healthy indoor environment for commercial establishments of all sizes and types, including schools, hospitals, day care centers, food service operations, office complexes, and other similar establishments. Of all the areas in a building that can make or break a cleaning service, restrooms are up there with front entrances, breakrooms and CEOs’ offices. endstream endobj 564 0 obj <. h�b```�n�9� cb��LJ�FL]��J�lr�c�\3�U���Ʒ�7pLb��v���1���E–V�D4* ��8��'�U?,����D~�X+~�V5�7�R�˵Z J�Q[:�6->����oJ��ձ����B3X3:������Ѣ�A��2�=:$$::Hw,Ё�\3�4+�\̨� ���p�!�A����oE'��25�v�Y�٤����p��1c�e|�+400�^7�Ը�Lo�`�s��X� ���4�E���(���� �,*`�|x��� Equipment, which is necessary to get almost any job done correctly and efficiently, can be … The program offers Basic and Advanced Levels and is the best source for in-depth knowledge, standards, … IMPLEMENTING STANDARDS Custodial managers often find determining which standards are valid, appropriate, and effective to be quite a challenge. The average daily cleaning time for a restroom with 2 or 3 stalls is approximately 20 minutes The average daily cleaning time for a restroom with 4 or 5 stalls is approximately 30 minutes The average daily cleaning time for a restroom with 6 stalls or more is approximately 40 min. endstream endobj startxref !i����D㱯\���~�4���! STANDARDS: E&M HOUSEKEEPING & CUSTODIAL SERVICES 7 3. Skip directly to site content Skip directly to page options Skip directly to A-Z link. Inevitably, the numbers your higher education custodial department wants to pinpoint will include those that relate to the bottom line. 80%, 20 custodians, which will increase the square feet per custodian to 48,442 sq ft. Clean black/white boards and chalk trays (Secondary Schools)? endstream endobj startxref That is the goal: To find a safe level and hold our schools accountable to achieve it, and then to purchase tools, supplies and contract cleaning services based on this standard. Janitorial & Commercial Cleaning Service Standards ISSA & CIMS. When various chemicals are left out carelessly or improperly sealed they pose a threat to employees. 0 Have Best Practices Ready and Documented . The industry standard for all cleaning … 1354 0 obj <>/Filter/FlateDecode/ID[<9DF03BEA6CA5B94CAC294A8584ECCC39><7C274EF71A439342AB8B1CE5FB998813>]/Index[1338 39]/Info 1337 0 R/Length 88/Prev 1573106/Root 1339 0 R/Size 1377/Type/XRef/W[1 3 1]>>stream ii. Clearly displayed cleaning in progress sign . MNO-P014 - District Cleaning Standards Procedure for Gym Areas; MNO-P015 - District Cleaning Standards Procedure for Restrooms Liners contaminated with food or liquid waste should always be replaced. 3. ENTRANCES, LOBBIES, RECEPTION , FOYER– APPA Level 2. To provide quality cleaning products (chemicals), equipment and supplies to support the custodial program. The goal of the Standard Service Model is to transition our custodial service delivery to a consistent level across the City. Custodians may encounter a variety of safety hazards. 6. endstream endobj 1339 0 obj <>/Metadata 124 0 R/PageLabels 1331 0 R/Pages 1332 0 R/StructTreeRoot 291 0 R/Type/Catalog>> endobj 1340 0 obj <>/MediaBox[0 0 612 792]/Parent 1333 0 R/Resources<>/Pattern<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Thumb 102 0 R/Type/Page>> endobj 1341 0 obj <>stream %%EOF Chemicals should be stored at or below eye level; it is important to know what the chemicals are and what to do in case of an accident involving them. Increasing the use of microfiber and electrolyzed water by 50 percent, while lowering the expenditure on standard cleaning chemicals by US$50,000 annually per district. impact of introducing standards into a cleaning operation has been proven time and again. ... newer makes or models customized for certain floor types in your facilities may actually deliver a higher standard of cleanliness or get the job done faster. Custodial includes periodic cleaning, special cleaning, and trash collection. Cleaning Industry hazards are addressed in specific OSHA standards for general industry. The cleaning solutions used in custodial work contain chemicals that are harmful if splashed in eyes, on skin, or inhaled. Guidance for cleaning and disinfecting a public space, facility, or business to prevent the spread of COVID-19. !�� |�c5Q��(0���qg`ex�ޚ��xR�c�{d1�T1C',J7T6Ü���4�v����ѧ]IP������TQG�l�+��A/������]���f�l�Zw�~vSv��xҞ���Rnu�)��O��tw��c���JW���9?o6_���9�joN���~�N�/�Z=�S����YGh�. We strategically manage the task through a combination of a dedicated in-house custodial staff and contracted support. A well-thought-out and effective standardization program can range from one that is developed completely in-house to one 1-800-343-4188 … ____# weeks B14. Perform Safety Meetings/Trainings and coordinate with contractor and in-house management to ensure attendance, as all custodial staff must be properly trained to successfully perform in commercial and industrial cleaning environments. Custodial Services. The Custodial Standard Service Model is the baseline that all contracted service providers are measured against. Frequently Cited Standards. Custodial & Recycling Services prides itself on contributing to a clean and safe learning environment. 2. Custodial Cleaning Standards. �!������!��y�S�,au�֟Fa�0�(�ƒp�pd�� K���R���0�RU��>��Ug^�4JW���A��*2F�q��*c�u��2���e��:c FEJUh�tT���r�tr��m��ǩ* f75@��T Our janitorial training programs comply with training best practice elements and commercial cleaning industry standards. Of Physical Plant Administrators ( APPA ) cleaning standards and are taught to use your! Your business is that there is a worksheet only staff and contracted support clean Standard do. 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